Shared iDiz Blog
The topic is credit unions, and you're invited! We're discussing credit union marketing, strategy, digital marketing, branding, differentiation, credit union websites, analytics, and much more!
The truth will set you free
Some of our favorite “shop talk” with fellow credit union marketers over relaxing beverages are tales of losing clients because we told them the truth. You might say that one of our traits as a company (and, honestly, as individuals) is bluntness; we’ll say and ask about things that make people uncomfortable. It’s a gift.…
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A credit union? How do you expect me to market THAT?!
You’re a world-class marketer (even if still waiting on the world to recognize that fact), and a new client walks in your door. You ask how you can help, and they start talking about their business. Seems they’ve been around for over 60 years, with a decent customer base. Unfortunately that base is starting to…
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Building a Killer CU Landing Page | Digital Marketing Best Practices
You’ve built the perfect marketing campaign, a perfectly orchestrated symphony of traditional and digital media, targeted to a nice juicy list of hot prospects. People are clicking and tapping, but without a great landing page, you might faceplant at the finish line. Here’s how to build a credit union landing page that turns a list…
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Why you’re crazy if your head marketer isn’t a VP
I’m just going to come right out and say it for all the credit union CEOs and Boards out there: If the person in charge of Marketing and Brand is not at least a Vice President level executive reporting directly to the CEO, you’re doing it wrong. We’ve worked with hundreds of credit unions over…
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Remember your past. Build on your present. Brand for your future.
Rebranding a credit union is tough. Everyone has an opinion, and most aren’t afraid to state it. For every member that identifies with their shared history, there are others that see a need to update their brand for the future. And both have a point. But time keeps moving, and credit unions have had to…
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Culture vs. cost: how to find the right CU partners
A good fit between your credit union’s culture and your agency’s culture is the single biggest factor in success – far more than pricing. In fact, compatible cultures will minimize your costs and maximize marketing and brand effectiveness. There are lots of good companies out there doing great work for credit unions. While none of…
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How many seconds to get a human?
Two extraordinary things just happened to me: An actual human picked up the phone when I called a large corporation with a technical problem. The human quickly resolved my problem. A few days ago, I found myself locked out of my Square account. (Among other things, Square allows regular folks to accept credit cards.) I…
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Why credit unions should simplify absolutely everything
We already know that you should pay attention to simplifying copy to lower the reading level on your credit union’s website. It’ll make your site more understandable to everyone, not just brainiacs, and could even give your site an SEO boost. But that’s just a start. Simplifying the language you use shouldn’t begin and end…
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Slaying the Sludge Monster
He’s covered in sticky tentacles of frustration, endless inescapable globs of pointless paperwork, ridiculous rules, and cruel barbs of rejection and fees. The Sludge Monster is clogging up your membership growth, and he’s costing your credit union members and money left and right. So what is sludge, anyway? Sludge is anything that creates friction, frustration,…
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Four things to try when you have no idea what to do next.
Staring at a blank piece of paper. Stuttering to a stop halfway into a project, not knowing how to keep it moving. Hitting a dead end that you didn’t see coming. We’ve all experienced that stomach knot of panic when you have no idea what to do next. Lucky for us there are at least…
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