not a big fan of Vegas, but I went anyway so you didn't have to. You're welcome.

I went to the Financial Brand Forum so you didn’t have to.

In just a few years the Financial Brand Forum in Vegas has developed quite a following, so I decided to check it out. What I found most interesting was that there seemed to be two competing schools of thought espoused throughout the event, and it wasn’t credit unions v. banks. It was more like a…

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Do what the competition won’t

Walmart recently unveiled a new website, built around online shopping. Probably not earth-shattering news, but what’s interesting is that the site is designed and built specifically to be the anti-Amazon. Every aspect of the look, the interface, the processes, and the entire experience is carefully massaged to be different than Amazon. (And hopefully better from…

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We've built lots of credit union websites, so we're sort of used to the oddities.

Why credit union websites are weird

Let’s face it: credit union websites are just plain weird. They don’t follow the rules of normal websites doing normal stuff like selling zombie coffee mugs. We’ve built lots of credit union websites, so we’re sort of used to the oddities. But if you’re trying to make sense of the “usual” advice and rules for…

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help them amplify their voices so they can do more good in the world.

Stop grandpa marketing

In order to keep the new member pipeline flowing, credit unions have to start doing a better job of targeting people 16-21 and even younger. This is when financial habits are established that will last a lifetime, and turn them into your core members in the future. Of course, that’s easier said than done. How…

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You have to reach their HEARTS AND MINDS to share their lives.

Give young members a CU to believe in

Younger credit union members are on everyone’s mind; they’re essential for every credit union’s long-term survival, yet the average age of CU members creeps up every year. But how do you bring in these mysterious millennials, and their even more mysterious younger siblings? A snarky blog and a shiny online banking app are only part…

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Not just any ideas, but so-good-they'll-instantly-be-recognized-as-amazing ideas.

How to Brainstorm for Results (and get something good)

It’s time to bring in the troops for a brainstorming session. Because you need ideas. You might need ways to solve a big ugly problem or keep a small problem from growing. Or maybe you need a dose of fresh, deep thinking about long-term strategy. Ordinary, obvious ideas won’t do. You need so-good-they’ll-instantly-be- recognized-as-amazing ideas.…

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If you haven't stretched for a few years, you're not going to be able to suddenly do ninja backflips.

Stuck at OK? Push for Amazing.

So there you are, doing… OK. Marketing is ticking along like a well-oiled machine, same budget as last year, you’re a little under budget, and you’re on track to pretty much meet your modest growth goals for the year, just like you did last year, and the year before that, with the same old familiar…

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How to make sure your domain name (and your website) stays yours

How to make sure your domain name (and your website) stays yours

Every website needs a domain name so human beings can find it. However, things like domain name registration, DNS, and logins sometimes get lost or forgotten over time. Here’s how you can take a few moments right now to make sure your domain name (and your website) stays yours. WHOIS the boss of your domain name?…

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Creative people are not the only ones who can come up with creative ideas.

Why your brainstorm sessions need to work like your brain.

If you’ve ever been part of a brainstorm session that boomeranged from over-the-top-zany ideas to more-practical-but-not-quite-boring concepts, then you have a pretty good idea how your brain works. Which isn’t how everyone thought brains worked, not that long ago. Everyone used to think there were two sides to a brain, and two types of people,…

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Five Good Signs it's Past Time to Upgrade your Website

Ammo for a website upgrade

Are you a credit union marketer suffering from a case of budgetus minimus with a website that positively reeks of 2009? We’re happy to help you pry open those purse strings and get the resources you need to revitalize and relaunch your website. Here are five good signs it’s past time for a website upgrade.…

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