ICYMI: In Case You Missed It

In case you missed it (v13)

Green loans and the potential harm of AI decisions. Faux holidays and the end of the 40-hour work week. Here are the items that caught our eye, in case you missed it: Not Just a Nerd Fight Timnit Gebru is an AI researcher delving into the issue of the harm AI can do to marginalized…

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Give a gift card. Save the world.

During the holiday season, life can get pretty hectic. Throw in an economic recession or pandemic, and you probably feel like you’re just surviving. Finding the right gift for the right person is exhausting, and this year it’s doubly easy to fall behind. So what are you supposed to do when you’re behind on holiday…

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Neo was right. If you die in the Matrix, you die in real life.

Right now, your digital presence is who you are.

With everything happening these days, your digital presence is either your most prominent asset or your most obviously-neglected marketing liability for the foreseeable future. People have now been stuck at home or afraid to come see you for months. Many are planning on staying home for a long time. That makes your digital presence more…

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The actions you take now have the potential to redefine your credit union.

How is a credit union supposed to respond to current events?

How is a credit union supposed to respond to current events? Now, I know that most credit union CEOs and Boards typically don’t respond to current events. But these issues are not going away any time soon, and how you respond today will affect how your credit union is perceived by the members you need to stay viable in the future.

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Focus on the win

What to do NEXT

NOW that you have had the chance to rethink, reorganize and re-prioritize, the next step to take is to decide what to do NEXT. Of course, what you do next will depend a lot on what the economy does. Depending upon which “expert” you listen to, the economy will likely mimic one of two classic…

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This is a chance to do things NOW that will set you up for what's NEXT

What you can do NOW

LimboLand. The never-ending CoronaVirus Vocation Vacation. Whatever you call it, we’ve all had to do a lot of adjusting to our shared New Reality. Some of us have adapted well. Others, well, not so much. But if you look at it in a certain way, you just may start to see this as an amazing…

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The human brain is complex.

What part of your brain are you listening to these days?

The last few weeks have been rough on some people, while others seem to be taking it stride. For every person that is reasonably keeping a social distance, wearing a mask while out in public, or having their groceries delivered, there’s another person flouting the guidelines and loudly complaining that they can’t go out to…

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Is it, you know, a little "tacky" to start marketing again?

So is it OK for credit unions to start marketing again?

Credit unions all over the country have been rising to the challenges of the COVID-19 crisis with all kinds of creative solutions for keeping members and staff healthy and coping with the economic fallout. But as CU marketers look forward through the crisis and the recovery, they’re starting to wonder… when is it going to…

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What effects can we see and what can we learn

How COVID-19 has changed credit union website stats

A few days ago, I saw some very interesting stats from Google on how profoundly movement patterns have changed in recent weeks. The data comes from anonymized location data from Android users who have Location History turned on: https://www.google.com/covid19/mobility/ And I started wondering… what effects can we see by comparing the last few weeks of…

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Fill in the most urgent needs, but also look for some quick wins

Turn your CU website into a virus fighter

Now that we’re here in the new normal, your credit union’s website is the focal point of contact with your members. With everyone hunkered down and branches mostly closed, now is the time to beef up your website to make sure your members get what they need to weather the storm. Here’s what we’ve been…

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