Posts Tagged ‘Branding’
Brand? Website? Why not both?
We’ve built lots of credit union websites. And a while back we started noticing something interesting: many of our CU website projects took a slight detour to fix or update some sort of branding issue. Sometimes it was just a little visual cleanup – fixing little graphic or type inconsistencies, or updating an awkward symbol.…
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You’re not allowed to separate digital, branding, and marketing anymore.
It would help if everyone just agreed that digital, branding, and marketing have been merged into one big multi-dimensional entity. I mean, can you really imagine working on one without connecting it to the others? In fact, all the components of digital, branding, and marketing are so tightly woven together that any CEO that tries…
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Oh, how adorable! They don’t know how to use the internet.
Have you ever noticed a disconnect between what one person thinks is normal and what someone else thinks is? My son and his wife (age 31) are expecting our first grandchild. My sister-in-law, co-hosting a baby shower for them, asked where they were registered. My daughter-in-law replied, “Amazon” and sent a link about 50-60 characters long. My…
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What’s your best crazy CU idea?
Crazy ideas are a great way to stretch your thinking for any project or problem. When we’re building a shiny new credit union website, my favorite question to ask is something like this: “What’s your biggest, craziest, blue-sky, out-of-left-field idea for your credit union’s new website?” Sure, sometimes you get some tacky ideas, like a…
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Five ways a lame website bleeds members and money
When a credit union is considering a shiny new website with all the bells and whistles, they’re naturally concerned about what it’s going to cost.* Sure, you have to be careful with your members’ money, but it’s also important to factor in what that lame old website might be costing you every day: 1. A…
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What the Jeep Wave can teach credit unions
Until this past weekend, I had never heard of The Jeep Wave. Of course, that may be because no one in my family has ever owned a Jeep, but apparently it comes as standard equipment with most models, according to my good buddy Mike, who proudly drives an ’04 TJ. What is the Jeep Wave,…
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Five ways marketing can spread that CU infection
Members and employees who understand, believe in, and can live out your brand and your mission are pure gold. Part of your job as a marketer is to attract these people and make sure they catch the CU bug. It’s not just an HR or membership thing; it’s being a good brand steward. Wear your…
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Five reasons meetspace matters
Ideally, your credit union’s in-person and virtual experiences complement and reinforce each other; they’re different sides of the same brand. “Meatspace” (or should we call it “meetspace”?) connections cement a brand in a member’s mind, and create important lifelong connections in ways that “screenspace” can’t. We build a lot of websites for credit unions, but…
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Do what the competition won’t
Walmart recently unveiled a new website, built around online shopping. Probably not earth-shattering news, but what’s interesting is that the site is designed and built specifically to be the anti-Amazon. Every aspect of the look, the interface, the processes, and the entire experience is carefully massaged to be different than Amazon. (And hopefully better from…
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Stop grandpa marketing
In order to keep the new member pipeline flowing, credit unions have to start doing a better job of targeting people 16-21 and even younger. This is when financial habits are established that will last a lifetime, and turn them into your core members in the future. Of course, that’s easier said than done. How…
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