This ain't your granny's marketing

3 questions to help you maximize your social media marketing

A lot of people are treating social media marketing exactly like every other type of marketing. They think that if they put an ad on a social media platform, people will just show up. “If you build it, they will come” and all that. But you’re not Kevin Costner, and this ain’t your granny’s marketing.…

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Mistakes happen, but this industry is built on customer service

Don’t be like an airline

You might not think that an airline has a lot in common with a credit union. But when you think about it, people come to both airlines and CUs because they want to do something else. No one I know rides commercial airlines or takes out loans because they enjoy doing those things. Both airlines…

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we can’t wait to start trading Bitcoins with our Vulcan allies

A second look at CU science fiction

Many years ago we wrote a post called “Credit Union Science Fiction” as an attempt at looking into the future. It was a fun, funky mental exercise that let us flex those precognitive muscles a little bit. After all, making predictions and planning for the future is an important part of every marketing strategy. We…

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Hit them right in their existential dread

Hey CUs, young people need your help

I’ve written at length about how credit unions can get noticed by Millennials. But sometimes it feels like people forget how time just keeps passing us by. Not to make anyone feel old, but as of 2022 millennials are now between the ages of 26 and 41. This means the vast majority of college grads…

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Student loan debt is overwhelming

Student loans are crucial for making credit unions relevant to young people

Student loans continue to plague our youngest generations. This debt is keeping us from buying cars, buying houses, having kids, and generally moving on with our lives. Need proof? When the U.S. Department of Education offered to freeze student loan payments during the COVID-19 pandemic borrowers collectively agreed wholeheartedly. So much so that more than…

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Happy Twosday!

Fun facts for TWOsday

Today is TWOsday, February 22nd 2022 (2-22-22) and that’s the most 2s we’ve had in a date since February 22nd, 1922. There’s only a handful of these dates every century, and two of them happened this month (2-2-22)! We wanted to take a moment to recognize today’s date, because chances are that none of us…

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three byte-sized lessons from a supersized campaign

Fresh, never frozen lessons from Wendy’s marketing

Wendy’s digital marketing team has always been impressively in-tune with what the internet likes. They’ve long since become well-known for roasting people on Twitter, and to top it off? They’re actually funny. More recently they’ve launched their “Super Wendy’s World” campaign to target gamers, and with the size of the industry it’s easy to see…

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When I say Abominable, I mean big, hairy, and out of control.

How to keep those winter Marketing Monsters from getting ABOMINABLE

During the winter months, it gets really easy to let things slide as you plan for warmer weather. Unfortunately, those Marketing Monsters aren’t waiting until spring comes to cause you problems. In fact, winter is usually when those problem monsters become Abominable. When I say Abominable, I mean big, hairy, and out of control. While…

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You still have time. What are you waiting for?

Quick wins CUs can get done NOW

There are times when you need a few quick wins. Whether it’s budget season, or there’s another review with your boss and you just need to get some results and look good. Maybe you still haven’t gotten that list of To-Dos done, much less hit all those goals! OMG! It’s okay. Don’t panic. Simply take…

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Don’t shy away from hairy, scary topics

Get face-to-face with the Financial Education Monster

This pesky pain-in-the-neck likes to sit in the periphery. The Financial Education monster lurks just out of view, a persistent reminder of a mostly unfulfilled promise you made to your members. And even worse, your members can see the scruffy, generic, little rascal, too.  Here’s how to brush up the Financial Education Monster, give him…

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