Posts by Kent Dicken
Five Ways to Squeeze the Most Out of Your Marketing Agency
If your marketing budget is like those at most credit unions, we know you have to pinch every marketing penny until it screams. That’s why, as a service to our clients and potential clients, as well as to our colleagues in the creative biz, we’ve put together a few tips on how to squeeze every precious drop…
Read MoreSnap decisions may only be worth the time they take
We’ve all heard that more and more consumers will abandon your website if it takes too long to load. Depending upon who you ask, a one second delay can result in 11% fewer page views, and every second it takes encourages more visitors to bail. Malcolm Gladwell’s book “Blink: The Power of Thinking Without Thinking“ explores the idea that snap decisions may…
Read MoreThe Call of the Mild: What introverts can do that extroverts don’t
Let’s say it’s your task to hire someone to lead a team of professionals doing challenging work. All else being equal, are you going to pick the extroverted “people person” or the quiet, thoughtful introvert? Extroverts never seem to be at a loss for words, and always have a story to tell. They’re relaxed and comfortable…
Read MoreMost of the world has no idea who you are.
Credit unions, I hate to be the one to break this to you, but most of the world has no idea who you are. That may be a surprise to you since you live in the CUniverse. When immersed in the credit union culture, when you deal with the same coworkers and members most of the time, it’s too easy to…
Read MoreNew Year’s Resolution: Kick Some “BUTS”
You have an amazing idea that gets you feeling so pumped that you have to tell someone else before you explode. Everyone you tell gets so excited they tell others, and suddenly everyone is buzzing, brainstorming, and building on the possibilities until they begin to feel probable. At least until a great big “BUT” pops up. “What if our web site DIDN’T look like…
Read MoreFree Shared iDiz Books
Back when we started Shared iDiz in 2007, our concept was simply to chat with those working in credit union marketing. We wanted to provide insights, share expertise, challenge unproductive thinking, celebrate fresh viewpoints, and hopefully keep it interesting and fun to read. It’s apparently a long conversation, since we are headed into our 10th year of Shared…
Read MoreIf you work in marketing, are you being paid to lie?
I believe in honesty. Not just in my personal life, but in business too. Of course that might be difficult for some people to believe since I work in marketing. After all, it’s a business I’ve heard described as “being paid to lie.” And, I know it’s hard to believe, we’ve had clients who wanted us…
Read MoreDon’t forget to breathe.
It’s October, and the world seems to ripen around you. Reds, oranges and yellows pop out overnight against the darker green leaves of trees that aren’t in such a big hurry, while squirrels try to get a little fatter with every walnut they crack open. It’s the best time of the year in the Midwest.* The air is a…
Read MoreChoose to be worth it.
They say that in the race to the bottom only one person wins, but I’m not convinced that anyone actually does. We still see credit unions claiming they “do everything a bank does, only cheaper.” Okay, they don’t normally say “cheaper” in their marketing, but they do usually brag about their lower loan / higher savings rates. They also…
Read MoreIf Big Blue can pivot, so can you.
When asked to think of an agile, design-focused business, Apple or maybe Tesla probably come to mind. IBM probably won’t – but maybe they should. Having invented everything from mag stripe cards and the ATM, to floppy disks and disk drives, UPC barcodes and SQL programming, IBM has been the prototype Big American Corporation almost since it…
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