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Do you know where your ideas are?
It’s time for a new loan promotion, and you need A Big Idea. A Better Idea, a capital-I IDEA that gets better results than last time. Something new, something fresh, that gets members’ attention. Something that helps them think about possibilities, then take action. So why is your notepad still mostly blank except for a…
Read MoreYou might be surprised by what a toddler can teach you
There are certain things that bum me out. Gray skies. Drizzly rain that can’t quite make up its mind to turn to snow. The end of football season. Add in the realization that election year posturing and partisanship is just getting started, and I find myself wanting to go to my happy place. Which is…
Read MoreThe Department of Missing-The-Boat
Today we have so many different topics to talk about, (okay, rant about), that we chose to share them all instead. Big thanks (I think) to the sources linked for the extra grey hairs over the last few weeks. Where are the CUs on automatic savings? This is one of the planet’s biggest no-brainers for member…
Read MoreWhat will lenders do when people stop owning cars?
This jelly-bean-looking EV is already signing people up for a waitlist while it goes through testing. Because electric motors and batteries take up less space, the inside of a Canoo is “as big as a Suburban, with a smaller footprint than a Prius.” The interior has sofa-like seating, and “enough room to easily fit a…
Read MoreDot org, dot com, dot what? How to keep your domain names safe.
Every website needs a domain name so that human beings can find it. In fact, your domain name is one of the most valuable assets you own. And of course, email doesn’t work without a domain name. That’s why it’s vitally important to make sure your domain names are always protected, and that you have…
Read MoreWhy are you paying attention to everything but MX?
For an industry based on the idea of People Helping People, why aren’t more credit unions laser-focused on Member Experience (MX)? Don’t they know that all those little annoyances add up? Aren’t fewer hassles supposed to be a CU advantage over banks? For example, my CU apparently decided to switch service providers that track whether…
Read More20 Monster Ideas for a Monster 2020: Part 1
It’s a new decade, and it’s time for some new ways of thinking. We sat down and made a list of 20 Monster Ideas we’d like credit union marketers to ponder as we head into 2020. Here are the first ten ways to pump up differentiation, connect with the next generation, break out of your…
Read More20 Monster Ideas for a Monster 2020: Part 2
It’s a new decade, and it’s time for some new ways of thinking. We sat down and made a list of 20 Monster Ideas we’d like credit union marketers to ponder as we head into 2020. Last week, we shared the first ten ways to pump up differentiation, connect with the next generation, break out…
Read MoreDon’t just hit the bullseye. Obliterate it.
Every marketing promotion has a built-in bullseye, a number you’re supposed to meet or beat. And that’s not surprising. Credit unions are jam-packed with Numbers People. Maybe that’s why most of the attention in credit union marketing these days is on Big Data. Numbers People love Big Data. because Big Data is all about “who”…
Read MoreIt’s a Tech Takeover! Everybody panic!
Google is doing checking accounts! Apple has a credit card! Walmart has both! It’s a Tech Takeover!! (Cue EVERYBODY-PANIC.gif) Everyone has been predicting a tech/retail giant takeover of personal banking, specifically checking or “transaction” accounts, for a while, but… is it really time to panic? Or can we panic later? What’s the right level of…
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