Shared iDiz Blog

The topic is credit unions, and you're invited! We're discussing credit union marketing, strategy, digital marketing, branding, differentiation, credit union websites, analytics, and much more!

Unfortunately, the term "good guys" isn't very specific.

Who are “the good guys?” How do you know if someone is good? It might be even more difficult to be able to say that about a company. We know that people like to support companies and organizations that make them feel good. They want to know they’re doing the right then when they buy…

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helping hands

In November we decided we’d had enough gloom & doom, so we started something new. Good iDiz is the way we keep our focus on well, good ideas. We’re on the lookout for people offering a helping hand. This week we’re highlighting the helpful folks at IH Credit Union! IH Credit Union extends a helping…

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The sludge you tolerate screams loud and clear

Sludge in an organization is anything that gets in the way. Sludge creates friction and frustration, slows things down, and makes it harder to get things done. As I’ve said before, the Sludge Monster is a dangerous beast infesting far too many credit unions. Since I’m something of a sludge scholar, I was very interested…

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In the movies, robots are sometimes pictured as benevolent assistants to help humans in futuristic settings. After all, they tend to perform specific tasks faster and more accurately than their human counterparts. But will they take over everyone’s jobs? Carl Benedikt Frey and Michael A. Osborne published a report titled “The Future of Employment: How…

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always remember the real people at the other end.

Billions of words and dollars have been spilled on the topic of Big Data and Marketing for credit unions and banks. But far too often, the quality of the offers, messaging and creative sent to those exquisitely preened, pruned, selected and targeted lists gets almost no attention. We see this in quite a few marketing…

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we’re looking for something to believe in

It is, at worst, an open secret that younger consumers like purpose-driven companies. Values-based organizations. Conscious Capitalism. You get the idea. People view companies more favorably when they have clear goals that are not just “make a profit.” This works particularly well with Millennials and Gen-Z, but it’s pretty strong across the board. But, what’s…

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Last week, we started touting some of the folks we know have deep ties to their local community. This week we’re continuing the trend with another classy community-building credit union: cPort Credit Union! Got some positivity you’d like to share? Help us keep this newsletter going! Let us know about other CUs and organizations helping…

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figure out who your audience could be, not who they are.

Creating good social media content across different platforms can be difficult. It isn’t just about creating images in different sizes, or figuring out how to fit three paragraphs from Facebook into a single tweet. Not all social media platforms were created equally. For one thing, not all social media platforms have the same functionality. There…

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your presence says as much about you as your absence.

Social media has created a unique space online where your presence says as much about you as your absence. In other words, your members pay attention to what you don’t say. Millennials and Gen-Z are more and more important with each passing year, and they care deeply about your values. What do you stand for…

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Google Search Console gives you data on search performance.

As I’ve said many times, Credit Union websites are weird. They don’t follow the same sorts of rules as other types of websites, so it can be tough to interpret your data. What’s normal or abnormal? What should your goals be, and where can you make a difference?  Fortunately, we’ve built lots of credit union…

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