removing the barriers of fear is key to membership growth

Are your potential members afraid of financial commitment?

If your membership growth numbers are a little tepid, maybe you can spice things up by reducing the fears that go along with financial commitment. We marketers tend to focus on the positives, but it’s well worth thinking about the negatives that might be creating barriers. What are people afraid of? What’s scary or unknown…

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What to do when a lawyer is about to pop up and go “BOO!”

ADA lawsuits on website accessibility have become a big, scary topic lately in the credit union world. We’ve fielded so many calls and questions from credit unions that we’ve ended up writing multiple blog posts and giving free webinars on the topic. But with the right mindset, improving accessibility is actually an opportunity to make your…

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Play nice now, and you may get more playdates in the future.

Before trying “latest and greatest” in marketing tech…

Credit union marketers are being bombarded with so many options for the “latest and greatest” in marketing tech (marketing automation, AI, personalization, big data, chatbots, biometrics and more), that it’s hard to keep up. But we certainly pay attention. After all, the “next big thing” is always fascinating, isn’t it? Especially when it is wrapped in shiny…

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Everyone wins when you design, build, and maintain websites with accessibility in mind.

Web Accessibility: Fixing Contrast Conundrums

One of the more common website accessibility/ADA issues we see is contrast — when there’s not enough contrast between type and the background color, people with certain visual problems might have trouble reading the text. Fixing the problem is pretty straightforward from a technical standpoint, but it can lead to some tough decisions about brand…

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All of us have the potential to do so much more.

Making the world a better place, one tomato at a time

We’re big on making the world a better place, and we’re even bigger fans of those that actually do it. A few days ago, we ran across this link to a fascinating National Geographic article on how the Netherlands, a country with 1/270th the area of the US, has become the world’s #2 exporter of food. (Take…

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The quieter you become, the more you can hear.

How does anyone expect to be heard, when everyone is talking?

Why does everyone seem to be talking all of the time? And how does anyone expect to be heard, when everyone is talking? Thanks to the web and social media, everyone who wants to share their thoughts with the world can do so, using a constantly changing array of platforms. The lines between creators, media,…

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We need to allow others to learn from our failures.

This isn’t working, and I have no idea why.

Would you ever say “this isn’t working, and I have no idea why” to your boss? Never. To your friends and coworkers? Probably not. After all, most of us are programmed that failure is not an option. Which is crazy. Lots of good ideas with great potential have failed. Even a few of ours: •…

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Your brand may be better defined by what you aren't

Negative space isn’t just for logos.

Artists have used negative space in compositions for eons, and graphic designers have made good use of the technique in logo design. But negative space isn’t just for logos; it may be an even better way to define your brand. Okay, you might not have followed that if you aren’t a graphic designer, so let…

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You've got an awesome website but your budget is limited, so how do you show it off?

Three fast ways to rev up your website

Let’s assume you’ve got an awesome credit union website with all the bells and whistles. It’s mobile-friendly, accessible, touchable, and downright gorgeous. Plus, you’re in the driver’s seat of a killer content management system like WordPress that can take you just about anywhere. But what if your budget for gas money is a little limited,…

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Most of us are hardwired to complete things that are not finished.

Want someone to remember your marketing? Open a gap

If you really want someone to remember your marketing, open a gap. Don’t believe me? Try singing “Happy Birthday” without singing the last few words. Go ahead. Try it. Hum it to yourself if you are too embarrassed to sing out loud. Did you find it tough not to sing (or hum) those last few…

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