Posts by Brian Wringer
Soft impacts and hard numbers
You’ve probably seen this quote from Maya Angelou: “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou It’s a simple, but powerful truth. And it’s why credit unions at their best pay careful attention to those “soft…
Read MoreCore conversions need Marketing love, too
Technology moves fast, and credit unions need to move faster. Or at least keep up. If changing or upgrading your core processor is on the table, here’s why Marketing needs to be sitting at that table. Be there from the beginning No one embarks on a core conversion for fun. It’s a monster project, and…
Read MoreFive Fun Winter Website Projects for CU Marketers
I’m a dedicated motorcyclist, so winters are the time when I catch up on all the home and garage projects I neglected in warmer weather. As it turns out, I’m out of moto-projects right now. My bikes are all running great, and I organized all my tools and spare parts last winter. So this winter…
Read MoreWhy we need to help start more new credit unions
It seems that while we and everyone else in the credit union movement were busy growing existing credit unions, it slowly became incredibly difficult to start a new credit union. At the same time, it has also become easier and far more common for credit unions to disappear via mergers. The stats are staggering: over…
Read MoreWrestling the Member Onboarding Monster
This slippery, sly critter is a regular Houdini. Without constant attention and communication, the Member Onboarding Monster slips overboard the instant your back is turned, taking hundreds of members with him. Here’s how to turn this beastie into your member retention bestie, and transform single-service and indirect members into lifelong super-fans: Automate onboarding This one’s…
Read MoreFeeding the Social Media Content Beast
It’s always hungry, always screaming for more, MORE MORE! The Social Media Beast craves a constant stream of tasty snack-size content, and it’s insatiable. Here’s how harried credit union marketers can keep this ravenous critter happy while keeping their sanity. Repurpose, recycle, and repeat The first rule of content cookery is to make the most…
Read MoreGoodiDiz Podcast: Drag Queens, Credit Unions, Inclusion, and Love with Dan Marquez
The GoodiDiz concept is simple. Credit unions do a lot of good in the world — and they’re also a strong and sustainable business model. So we’re exploring the good ideas, both inside and outside the CU world, that can do a lot of good while also being good business. In this episode, I’m talking…
Read MoreGoodiDiz Podcast: Financial inclusion and de novo credit unions with Denise Wymore
The GoodiDiz concept is simple. Credit unions do a lot of good in the world — and they’re also a strong and sustainable business model. So we’re exploring the good ideas, both inside and outside the CU world, that can do a lot of good while also being good business. In this episode, I’m talking…
Read MoreLearn to love your haters
I hate to be the bearer of bad news, but… not everyone is five stars, A++++, bonkers crazy in love with your credit union. No matter how awesome you are, not everyone will agree. But here’s the good news: that’s OK. Really. There’s a lot you can learn from the haters, the not-so-greaters, and the…
Read MoreThe best websites are never done
Once your credit union’s spiffy, super-fresh new website goes live, you can raise a toast and cross website stuff off your to-do list for a few years, right? Not so fast. A new website is only fresh for a brief moment in time. The world, your members, and what they want and need are constantly…
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