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Will it blend? The only CU fintech question that matters.
Quick, go search for something on your site. Now check online banking. Try opening an account. Set an appointment. Pay a bill. Ask the chatbot a question. Now apply for a loan. Take a look at the last few emails you got from your credit union. Do these systems all look and feel and function…
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In Case You Missed It – 6.10.2026
The Q&D on BOA’s Gen Z POV. How to de-jargon and un-confuse your members. Even more clarity with a breakdown of the CLARITY act. Why AI is losing its own popularity contest. Rumblings of rewards-based resentment. Here’s what we noticed, in case you missed it: Generation Survival: BOA’s Gen Z Report Bank of America just…
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Using AI – Dos and Don’ts
It’s easy to feel like you’re being pressured to use AI before you actually have a use case for it. So, well-meaning people start scrambling to find any way to start using AI and end up making mistakes, usually due to misunderstanding what it can do. Not all AIs are created equal. Not everything people…
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Monsters in Madison
Bringing more fur to Wisconsin Credit Unions A few weeks ago, we brought the iDiz, Inc. traveling monster websites and marketing show to Madison, Wisconsin for the annual Wisconsin League Convention. We hadn’t exhibited in Wisconsin before, and don’t (yet) have any clients here. I didn’t quite know what to expect, but I knew it…
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CU Numbers Need Marketing Love, Too
Quick, what’s your CU’s current Net Worth/Total Assets ratio? How about Total Loans/Total Shares? What percentage of your members are borrowers? How do these compare to other CUs like yours? Where do you even find these numbers? Now go deeper… WHY are these numbers what they are? Where does your CEO want them to go?…
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In Case You Missed It – 5.13.2026
Pope accused of crank calling his credit union, B2B video moves to LinkedIn, tips for networking on LinkedIn, and the struggles young member face today. Here’s what we noticed, in case you missed it: So, the Pope doesn’t walk into a branch… This is not a joke. When Pope Leo XIV (formerly Cardinal Robert Prevost)…
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Messaging that matters to parents
It shouldn’t really be a surprise that the majority of new parents reassess their finances, which could lead to switching financial institutions. Kids are expensive, and the top concern for new parents is “How am I going to afford this?” Well, maybe not the top, but it’s up there along with “Am I doing this…
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There’s nothing like being there
Last week, I exhibited at the Ohio Credit Union League conference in Columbus, Ohio. So far, we’re still the only credit union focused vendor with a giant pink fuzzy monster. I gave away a few hundred brightly colored fuzzball monsters along with a monster family door prize, talked with lots of great people, connected with…
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Five ways to make car loans interesting
Let’s face the facts: at most credit unions, car loans are kinda, well, boring. The old cliche is that auto loans are every credit union’s “bread and butter”, which is true. They’re pretty much all exactly the same, aside from “great rates” (which everyone says they have) and “fast approval” (which everyone offers). And that…
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Credit Union Website Best Practices #2: Simplicity
Welcome to a new series from iDiz, Inc., “Credit Union Website Best Practices” where we’ll share up to the minute details of what we’ve learned and what we’re still learning about building credit union websites. Credit union websites are about utility, not entertainment – people visit your site to solve a problem, get information, or…
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