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If you haven't stretched for a few years, you're not going to be able to suddenly do ninja backflips.

Stuck at OK? Push for Amazing.

So there you are, doing… OK. Marketing is ticking along like a well-oiled machine, same budget as last year, you’re a little under budget, and you’re on track to pretty much meet your modest growth goals for the year, just like you did last year, and the year before that, with the same old familiar…

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How to make sure your domain name (and your website) stays yours

How to make sure your domain name (and your website) stays yours

Every website needs a domain name so human beings can find it. However, things like domain name registration, DNS, and logins sometimes get lost or forgotten over time. Here’s how you can take a few moments right now to make sure your domain name (and your website) stays yours. WHOIS the boss of your domain name?…

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Creative people are not the only ones who can come up with creative ideas.

Why your brainstorm sessions need to work like your brain.

If you’ve ever been part of a brainstorm session that boomeranged from over-the-top-zany ideas to more-practical-but-not-quite-boring concepts, then you have a pretty good idea how your brain works. Which isn’t how everyone thought brains worked, not that long ago. Everyone used to think there were two sides to a brain, and two types of people,…

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Five Good Signs it's Past Time to Upgrade your Website

Ammo for a website upgrade

Are you a credit union marketer suffering from a case of budgetus minimus with a website that positively reeks of 2009? We’re happy to help you pry open those purse strings and get the resources you need to revitalize and relaunch your website. Here are five good signs it’s past time for a website upgrade.…

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Say one thing. Say it well.

Say just one thing to make your marketing more effective

Say one thing. Say it well. There. That’s most of what you need to know to be an effective credit union marketer. The more focused your message, the better it’s going to work. “Simplicate, and add lightness” – Ed Heinemann, famed Aircraft Designer Of course, like everything that’s simple in theory, adding lightness in real…

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Marketing has made a cultural shift, and credit unions need to catch up.

First you have to know what you don’t know

What you don’t know can hurt your credit union’s future. Because the world has been changing even if you haven’t. Your 3-car garage in the suburbs isn’t even on the radar of young, potential members that prefer to live in a city where they won’t ever need a car, not to mention a space to…

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Can we make everything else as cool as the new website?

Think screenspace, not meatspace

For most credit unions, each member drops by your website an average at least four or five times a month. It’s open 24/7/365, and you can do things with color, interaction, and motion on a screen you just can’t do with a postcard or in a branch. Add in mobile app usage, and, well, you…

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Sorry, there’s no secret sauce.

SEO4CUs: Making Friends with Google

Google’s approach to online search helped position them as a leader, which has also led to companies trying to figure out how to get to the top of their page rankings. Today, Search Engine Optimization (SEO) has become a critical component of having an online presence…

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Credit Union Marketers: You need to upgrade your job

Why CU Marketers should quit their jobs in 2018

Quick, what would you say you do? If one of the first few words out of your mouth is “marketing”, you likely need to quit your job in 2018 — and immediately start your new career as “VP of Member Experience”. Or maybe even “Chief Experience Officer” (CXO). The title “Experience Officer” may be new,…

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get busy, get creative, and find ways to get things done anyway

Career lessons from the watermelon farm

I had a strange career before getting mixed up with credit unions, including a few years working at a mental hospital and 12 years in a busy rock band. But the one thing that makes people stop and ask questions is my time as a watermelon farmer in southern Indiana. I spent every summer when…

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