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Five shocking things you didn’t know about credit union websites
We’ve built and managed a lot of credit union websites over the years, and we’ve found that there are a quite a few things that make credit union websites very different – sometimes in unexpected ways. 1) People are Googling your credit union, not your products. The Google Search Console stats are very clear and…
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OMG: The Overwhelmed Marketer’s Guide to Multilingual Members
As of the last census, about one in five people in the US spoke a language other than English at home. Of course, many of those folks are perfectly comfortable doing business in English. However, pretty much everyone feels more welcome and comfortable when they’re greeted and served (if possible), in their first language. Even…
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Are your online mortgage loan tools actually helpful?
I’m already in my mid-30s, married, bought a new car, and have a toddler, so I thought I would complete my “ideal credit union member” bingo card by buying a house. In related news, this is going to be a shorter blog post because I’m in the process of buying a house. ARGH! On another…
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In Case You Missed It – 4.30.25
Strategy, artificial intelligence, marketing sensitivity, collective action, and website accessibility. Here’s what we noticed, in case you missed it: Strategy ain’t rocket surgery I enjoyed reading this simplified approach to strategic planning, from Catie McDonald of FarWell advisors, “The secret to a successful strategy is surprisingly simple” The word “strategy” still seems to provoke fear…
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10 things that need to be on your website (but probably aren’t)
We’ve built websites for credit unions for a long time, so we have a lot to say about them. One of our favorite things to say is, “Credit union websites are weird.” (In marketing weird is good, so don’t overthink it.) People visit their credit union’s website for different reasons than other websites. They’re not…
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CU Annual Meetings: Celebration or Obligation?
Here’s why we think credit union Annual Meetings and Annual Reports should get a lot more love and a lot more celebration every year.
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In Case You Missed It – 4.9.25
Gen Z workers, housing incentives, AI financial services, coffee addiction and the bidding war for Apple’s cards. Here’s what we noticed, in case you missed it: Refreshing take on Gen Z workers Every generation seems to complain about the next; it’s a pointless bad habit as old as humanity itself. Here’s a more productive take…
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What you can do right now for your CU website
It’s simple: tinker, tweak, and try. Maybe even twiddle. Experiment. Make some small changes and see what happens. Poke around for things you can fix or improve. A credit union website is sort of a living thing. It’s never static, and it evolves. That’s why websites require daily care to stay healthy and prevent link…
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Announcing Monster Express Websites!
Need a new website faster and at a lower cost? After nearly 20 years of building and managing fully custom credit union websites, we’ve taken everything we’ve learned and put together an option for those credit unions in a hurry. Introducing our Monster Express website option! How Do We Do It? Streamlined Process We leveraged decades…
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In Case You Missed It – 3.12.25
Credit union stability, member-confusing tech, cannabis banking, starting new credit unions, weird St. Patrick’s Day traditions, and how Americans spend their money. Here’s what we noticed, in case you missed it: CUs as a “Beacon of Stability” Spotted on CUInsight, this article from Jim Holt of CU Student Choice highlights one of the most vital…
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