Good Accessibility is good usability

Fixing the Top Five Accessibility Mistakes on Social Media

Sure, your website has great Accessibility, and you check up on it regularly to keep your site up to snuff. But what about the rest of your online presence?  The bad news is, a lot of credit unions aren’t paying attention to Accessibility on Social Media, and routinely post content that a significant portion of…

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Is ChatGPT my new arch nemesis?

Is AI going to steal my job?

According to the internet, ChatGPT is the newest hot-topic artificial intelligence that’s apparently going to steal my job and take over the world! ARGH! I wanted to know more about this scourge upon humanity, so I turned to every millennial’s secret work weapon: Looking it up on Google. Despite the doomsayers, ChatGPT is just a…

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You can do anything, but what should you do?

3 ways to get BIG results from your tiny social media budget

It seems like budget is the Achilles’ heel of social media managers, regardless of industry. In my experience, this is equally true at credit unions. The reality is that your social media budget has to compete with the rest of your marketing goals, and might get ignored as a result.  The good news is that…

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Make some simple, but important, changes

5 ways to get better social media results next year

We all know the way social media goes. In January you pull out your brand new social media strategy, you know, the one you were so excited to implement. You’re certain that this is the year… Then it’s suddenly April, and things have gotten so busy. As the year goes on, you tend to fall back…

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You don't need fancy cameras & microphones

5 tips to make video content your members will vibe with

Being in the marketing department means you know how to do video content, right? I mean, those kids on TikTok do it, so how hard can it be? Well, it’s true that it’s easier than ever to make content. But having access doesn’t necessarily mean it’s easy. Those TikTok content creators? They make these little…

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This ain't your granny's marketing

3 questions to help you maximize your social media marketing

A lot of people are treating social media marketing exactly like every other type of marketing. They think that if they put an ad on a social media platform, people will just show up. “If you build it, they will come” and all that. But you’re not Kevin Costner, and this ain’t your granny’s marketing.…

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TikTok Granny

Your Granny’s on TikTok. Oh my!

When TikTok got started, it was generally a kid’s platform. It was the home of lip-syncing, dancing, and general antics. As a result, most of its user base was in the under 20 demographic.  Fast forward to 2022, and things have changed.  Pew Research Center’s survey of adults from 2012-to 2021 showed that 40% of the…

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three byte-sized lessons from a supersized campaign

Fresh, never frozen lessons from Wendy’s marketing

Wendy’s digital marketing team has always been impressively in-tune with what the internet likes. They’ve long since become well-known for roasting people on Twitter, and to top it off? They’re actually funny. More recently they’ve launched their “Super Wendy’s World” campaign to target gamers, and with the size of the industry it’s easy to see…

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There's a lot you can learn from the haters, the not-so-greaters, and the merely lukewarm. And you can use these lessons to spark joy in the people you can delight. Grumps are a great source of valuable market research.

Learn to love your haters

I hate to be the bearer of bad news, but… not everyone is five stars, A++++, bonkers crazy in love with your credit union. No matter how awesome you are, not everyone will agree. But here’s the good news: that’s OK. Really. There’s a lot you can learn from the haters, the not-so-greaters, and the…

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