Welcoming people who speak other languages doesn’t have to be all or nothing.

OMG: The Overwhelmed Marketer’s Guide to Multilingual Members

As of the last census, about one in five people in the US spoke a language other than English at home. Of course, many of those folks are perfectly comfortable doing business in English. However, pretty much everyone feels more welcome and comfortable when they’re greeted and served (if possible), in their first language. Even…

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Home buying with Sam, Part 1

Are your online mortgage loan tools actually helpful?

I’m already in my mid-30s, married, bought a new car, and have a toddler, so I thought I would complete my “ideal credit union member” bingo card by buying a house. In related news, this is going to be a shorter blog post because I’m in the process of buying a house. ARGH! On another…

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Immediately useful tips to improve your CU website today

10 things that need to be on your website (but probably aren’t)

We’ve built websites for credit unions for a long time, so we have a lot to say about them. One of our favorite things to say is, “Credit union websites are weird.” (In marketing weird is good, so don’t overthink it.) People visit their credit union’s website for different reasons than other websites. They’re not…

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Tinker, Tweak & Try: What you can do right now for your CU website

What you can do right now for your CU website

It’s simple: tinker, tweak, and try. Maybe even twiddle. Experiment. Make some small changes and see what happens. Poke around for things you can fix or improve. A credit union website is sort of a living thing. It’s never static, and it evolves. That’s why websites require daily care to stay healthy and prevent link…

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Announcing Monster Express Websites!

Need a new website faster and at a lower cost? After nearly 20 years of building and managing fully custom credit union websites, we’ve taken everything we’ve learned and put together an option for those credit unions in a hurry. Introducing our Monster Express website option! How Do We Do It? Streamlined Process We leveraged decades…

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A great way to make sure everyone is on the same page

Why your CU really needs an intranet

The internet has made it very clear why you need a website. Your members can connect to their accounts, pay bills, check what hours you are open, even learn about their finances and new offers. And potential members can use your website to find out what makes your credit union different and do their “due…

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Simplification, Mobile-ization, Evolution

Five Credit Union Website Trends for 2025

We build a lot of credit union websites, and we’ve been doing it for many years. This specialization gives us an unique perspective, and so we’re seeing some really interesting trends start to pop up. Here are the top five as we head into 2025. 1) Fewer pages Our last several sites have launched with…

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Your website does a lot of work for you.

Have you thanked your website lately?

Right around Thanksgiving there’s a lot of talk about what people are thankful for. The old standbys like Love, Family and Good Fortune are all well and good, but there’s something that a lot of credit union marketers might have forgotten to show their appreciation for. What I mean is, your website does a lot…

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Overwhelmed Marketer's Guide: Focus on your homepage to make the most of your limited time.

OMG! Five Fast Fixes for Credit Union Homepages

No time for a complete, detailed, whole-site content review and SEO glow-up? Overwhelmed marketers can get a lot of bang in not very many minutes by paying close attention to just one page, your credit union website’s homepage. After all, it’s typical for the homepage on a credit union website to get 60-80% of the…

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How to get all that googly magic working

OMG! Managing Your Google Business Profiles

Ever Google for driving directions, or a good burger joint on the way to Aunt Sally’s house? Of course you have. If there’s one thing that’s nearly universal in modern life, it’s the fact that no one has to ask for directions any more, and we pretty much know what to expect when we get…

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