Gosh, isn't it sort of mean to make Grandpa buy a new computer? This one's only ten years old...

Take an active role in member security

When we build a credit union web site, we get a lot of security questions related to compatibility with older browsers. Depending on who you ask and what numbers you believe, somewhere between 2% to 8% of the general public is still using very old versions of Microsoft Internet Explorer. Naturally, credit unions don’t want to leave…

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Having the right team on your side is more important than buzzword bingo

Five things no one will tell you about web site security

Security sells, so there’s no shortage of security advice, products, and scares out there. I’ve noticed that most articles on the topic of web site security seem to leave out a few important points as they clamor for clicks. So here are five things no one will tell you about website security: Having the right team…

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nothing lasts forever – especially not web sites.

Five uncommon reasons to rebuild your web site

It’s sad to say, but nothing lasts forever – especially not web sites. Even if nothing is particularly wrong or broken, changes in technology and usage make it worthwhile to revisit your online “front door” every few years. In our experience, web sites need to be refreshed every three to five years. You can probably think…

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The hoops I have to jump through on one site are completely different on the next.

Too many home banking sites, too little time

Between the business, our personal accounts, my mother’s finances, and another organization, I work with accounts at 2 credit unions, 3 large banks, and one regional bank. Which means I have the pleasure (?) of bouncing between SIX different Online Banking websites. I’m a graphic designer by background, not an accountant, so I’ve found the experience challenging,…

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It's enough to shock anyone into clicking through, just to get away.

Why do so many CU websites look like garage sales?

Advertising banners squeezed in everywhere, blinking, flashing, rotating, and screaming for attention. Dire warnings about phishing and hacking appear but never seem to go away. Hundreds of words crammed into every banner and every available space. An urgent notice about last year’s annual meeting. It’s enough to shock anyone into clicking through to home banking as fast as possible,…

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Take the challenge. Your members will thank you.

Is your home page a welcome mat or a clown car?

I challenge you to go to a site you’ve never visited before. To make it even more random, ask a coworker or friend what their favorite site is, and go check it out. Now I’d like you to be objective and ask yourself the following questions as you look at the home page: Does it…

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A great website is a screaming bargain.

Five things to expect when building a new web site

Since we build new websites for credit unions all the time, we’re pretty familiar with the process. But most of our clients are only involved in a website project once or twice in a decade. Sure, it’s exciting and exhilarating, but it can also be exhausting and unfamiliar. Here are five things to expect when…

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too many credit unions have crappy websites, and frankly, we’re tired of it.

No More Crappy Websites

We’re going to be very, very blunt here. Way too many credit unions have crappy websites, and frankly, we’re tired of it. • Potential new members are Googling your credit union and looking at your website. They want to get an idea of what you’re like, and generally pick up your vibe without ever having…

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make sure you know where your domains are

Divert domain disasters

Are you really good at something you’d rather not even do in the first place? Maybe you’re a champion dish washer, or a nimble-fingered diaper-changing ninja. I have the same problem with domain names. I’ve been building credit union web sites for a long time, and over the years I’ve developed a lot of unwanted…

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Don't neglect the human basics of security just because it's not a transaction system.

DDoS and web site security: what CU marketers need to know

We’ve had some questions from clients about DDoS attacks on credit union web sites, what they mean to their website’s security. Here’s what CU marketers need to know: What does DDoS mean? In a Denial of Service (DoS) attack, a malicious hacker or group of hackers attempts to overwhelm a web server with a huge…

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