The "Gee Whiz" factor only goes so far.

New CU tech needs Marketing love, too

Woohoo! Your shiny brand-new website, online banking, mobile banking app, P2P payments platform, fribbert cromulator, or all the above is ready to rock! All your need to do is shut down the old one, flip a few switches here and there, and your members will love it! They’ll flock to download the apps, and no…

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Let's talk about LOVE, Baby!

Why love needs CU marketing love, too.

When you think about it, credit unions and the whole credit union movement are pure love in action. I’m serious. Sure, the eight cooperative principles use fancier language, but when you get down to it, these core principles of the credit union movement are all just practical ways humans make the world a better place…

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Look for the talents that fit what you need

How to hire marketers that get-stuff-done

You aren’t the only one having problems finding people with the right skills to fill open positions. Especially when you are trying to hire a marketing person. Which makes it even more frustrating when, for every new hire you finally land, someone else decides to leave. It feels like a never-ending battle to get-positions-filled in…

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Set yourself up for success in the new year!

Five things CU marketers can get done before 2023

2023 is right around the corner! Everyone’s putting down their hot chocolate and getting out of the holiday mood, and so it’s time for credit union marketers to relax a bit, right? Well… sort of. With just a little time and effort before we hit January whirlwind, you can get a fresh start on 2023,…

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You don't need to do everything

You deserve a promotion, not more work.

Marketers at credit unions have always been asked to handle a lot of different things at once. Sometimes they’ve been asked to do more than one job. It kind of comes with the territory. Especially at smaller CUs. But that doesn’t make it a good idea. To keep piling on responsibilities, regardless of someone’s strengths,…

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Make it about more than rates, and they’ll be happy to switch

Five tips for credit union deposit marketing

Things are, well, pretty wacky out there in the US and world economy. Loan growth has been strong this year, surprisingly strong, and at many credit unions loans are starting to outgrow deposits for the first time in a few years. And so now, with inflation, general uncertainty, and rising rates on people’s minds, some credit unions are…

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It might be a good time to think proactive, rather than reactive.

Is it time for Credit Unions to go Virtual?

The labor market has had 20 consecutive months of sustained job growth. The unemployment rate has been hovering around a 50-year low. It’s really no wonder that employers are having to boost hourly and salaried pay just to compete for workers. Credit unions are in the same boat. It’s harder-than-ever to find new, qualified personnel.…

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Get real with financial education, and you’re going to see real results.

We need Financial Education for those not-so-happy times

When members come to your credit union for a mortgage or a car loan, it often feels amazing. Helping someone start a retirement account feels smart and safe. But there are a lot of life events that don’t give us those warm-fuzzies. If you spend any time on the r/personalfinance subreddit, you’ll see a lot…

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Be seen as a resource about money, not simply as a source of it

How credit unions can be much more than loan retailers

Lots of people make bad decisions about their money simply because they were never taught how to make good ones. Which often gets blamed on their parents, since 83% of US adults say that parents are the most responsible for teaching their kids about finances. Yet 40% of parents claim they talk to their kids…

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Don't be afraid to show off a little pizazz

Five Ways You’re Losing Car Loans

I don’t need a crystal ball to predict that your credit union needs to make more loans. And of course that means good ol’ auto loans, mostly used car loans. Free of charge, we’ll share five things you’re probably doing wrong with your car loan products, your member experience, and your auto loan marketing (just…

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