Be seen as a resource about money, not simply as a source of it

How credit unions can be much more than loan retailers

Lots of people make bad decisions about their money simply because they were never taught how to make good ones. Which often gets blamed on their parents, since 83% of US adults say that parents are the most responsible for teaching their kids about finances. Yet 40% of parents claim they talk to their kids…

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Compliance and Marketing can and should be BFFs

Compliance needs marketing love, too

Wait, isn’t that weird? Aren’t Compliance Officers the credit union marketing buzzkills? I mean, every time we come up with a brilliant marketing idea, those mean ol’ meanies want to cover it in fine print, or just take all the fun out of it. Aren’t we natural enemies? Well, no. Here’s why Compliance and Marketing…

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Don't be afraid to show off a little pizazz

Five Ways You’re Losing Car Loans

I don’t need a crystal ball to predict that your credit union needs to make more loans. And of course that means good ol’ auto loans, mostly used car loans. Free of charge, we’ll share five things you’re probably doing wrong with your car loan products, your member experience, and your auto loan marketing (just…

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If you want Marketing to up their game, you may need to do the same.

Monster Problem: How can I get more out of my Marketing Department?

Regardless of the credit union’s size, someone always seems to be asking this question. This is often because Marketing is too-often seen as an expense rather than an investment, and numbers people tend to worry about costs more than growth. But that doesn’t mean the question isn’t worth asking. So how do you get more…

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How to dip a toe into marketing automation

Five marketing automations credit unions should try

Marketing automation can help credit unions find members and improve loan growth. For example, automation can create and manage email campaigns, help you manage member feedback, or target content based on where members are in their personal needs. But how do you find out which tools work best? Do you need to jump right into…

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So why are credit unions staying quiet about this?

3 reasons why your CU should be promoting sustainability

For an unfortunate number of people, sustainability is just another buzzword. Like “Organic” or “Eco-Friendly,” it’s just a bit of hippie dippy hooey that businesses pay lip-service to for PR reasons. In other words, it’s just a Marketing thing. Well I think that attitude is not just sad, but frustrating. It’s outright bogus and not…

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Oddballs are everywhere

Why you should offer Loans for Oddballs

Loan season is right around the corner, i.e., your credit union’s bread and butter. So if you haven’t already started working on your spring and summer auto, boat, home equity and mortgage loan campaigns, then you better get in gear. If you can get excited about one more loan campaign, that is.* I mean, I…

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Big Data is Marketing's big baby

Core conversions need Marketing love, too

Technology moves fast, and credit unions need to move faster. Or at least keep up. If changing or upgrading your core processor is on the table, here’s why Marketing needs to be sitting at that table. Be there from the beginning No one embarks on a core conversion for fun. It’s a monster project, and…

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You still have time. What are you waiting for?

Quick wins CUs can get done NOW

There are times when you need a few quick wins. Whether it’s budget season, or there’s another review with your boss and you just need to get some results and look good. Maybe you still haven’t gotten that list of To-Dos done, much less hit all those goals! OMG! It’s okay. Don’t panic. Simply take…

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Attracting & retaining high-quality employees is part of your job as a marketer.

HR needs marketing and brand love, too.

Obviously your job as a Masterful Marketing Maven and Boffo Brand Boss is to bring in those new members and pump up those loan and deposit numbers. Staffing isn’t anywhere near your wheelhouse, so it’s best to leave all of that up to those Human Resources folks at the other end of the hall –…

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