Ten tips for better behaved bots

How to keep your credit union’s AI agents from being blocked from your website More and more credit unions are starting to use AI for all sorts of things, such as answering questions for members, optimizing copy and content, looking for compliance issues, helping generate ideas, and much more. Many times, these AI agents or…

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Using AI – Dos and Don’ts

It’s easy to feel like you’re being pressured to use AI before you actually have a use case for it. So, well-meaning people start scrambling to find any way to start using AI and end up making mistakes, usually due to misunderstanding what it can do. Not all AIs are created equal. Not everything people…

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AI, Google, and your CU website

Yet another headline about AI (Artificial Intelligence). Yawn. But if you’re responsible for content on a credit union website, there are some practical, nuts-and-bolts things you need to know about how AI interacts with your content. And don’t worry – there’s still a place for us humans in this brave new machine world. Here are a…

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Where will the future take you?

Move with the future or get left behind

My job has had a learning curve since Day 1, and I hope it continues. Because I’d rather move with the future than get left behind. It has been a powerful evolution I’ve been a graphic designer for over 40 years. My profession has transformed from markers, drafting tables and T-squares all the way up…

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ICYMI: In Case You Missed It

In case you missed it (v13)

Green loans and the potential harm of AI decisions. Faux holidays and the end of the 40-hour work week. Here are the items that caught our eye, in case you missed it: Not Just a Nerd Fight Timnit Gebru is an AI researcher delving into the issue of the harm AI can do to marginalized…

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