Credit Union Marketing
All I Want for my CU Marketing Christmas
Dear Santa: I’ve been a very good little credit union marketer this year. I kept my desk clean, tracked ROI faithfully, surfed the mobile wave, and leveraged channel preferences to optimize KPIs across key brand value concepts. But there are just a few little, teensy-weensy things I’d like to see under the tree this year…
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Fees need marketing love, too
For credit union marketers, fees can be a real pain in the patoot. There are all those pesky clouds of fine print we have to stuff in somewhere, not to mention all those negative vibes. But fees are a necessary part of keeping the lights on at every credit union. Fees make up most of…
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The fun and easy way to dip a toe into digital marketing
We understand that every credit union is at a different place in their digital marketing journey. Not everyone is ready to saddle up the digital marketing monster and thunder off into the e-sunset. Especially if your time is limited and your budget is even more limited. But if you ARE interested in knowing a bit…
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Grounding the Static Strategy Monster
Usually forgotten and unloved, this dusty demon of the desk drawer can guide you to incredible results if you know how to harness its power. But ignore it at your peril, because the Static Strategy Monster can easily short-circuit lofty goals and send your results crashing back down to reality. Of course, that assumes you…
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Taming the Member Aging Monster
It’s big, it’s wrinkly, and it’s screaming for higher certificate rates. And before you know it, one dark and stormy night you’ll wake up and realize that the average age of your members is creeping toward the 50s. That’s right, it’s the Member Aging Monster, and even though it’s slow, it’s one of your credit…
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Squishing the Monster of Meh
Quick, what’s your biggest Marketing monster? I bet you said something like “Budget and resources! I need more money and power! And a time machine!” You’re not alone. In every survey of CU Marketers I’ve seen, “resources” is the top concern or obstacle. But I think we’ve slightly mislabeled this monster. Or maybe the real…
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You’re not allowed to separate digital, branding, and marketing anymore.
It would help if everyone just agreed that digital, branding, and marketing have been merged into one big multi-dimensional entity. I mean, can you really imagine working on one without connecting it to the others? In fact, all the components of digital, branding, and marketing are so tightly woven together that any CEO that tries…
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Oh, how adorable! They don’t know how to use the internet.
Have you ever noticed a disconnect between what one person thinks is normal and what someone else thinks is? My son and his wife (age 31) are expecting our first grandchild. My sister-in-law, co-hosting a baby shower for them, asked where they were registered. My daughter-in-law replied, “Amazon” and sent a link about 50-60 characters long. My…
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Is it time to panic about alternate financial providers?
As Kent mentioned last week in his post-Financial-Brand-Forum recap, there seems to be a certain amount of indecision about whether it’s time to panic, and exactly what we should panic about. Should credit unions panic about Walmart sticking their very large toes into our personal financial services turf? Or Amazon, Apple, or Costco? All the…
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Stuck at OK? Push for Amazing.
So there you are, doing… OK. Marketing is ticking along like a well-oiled machine, same budget as last year, you’re a little under budget, and you’re on track to pretty much meet your modest growth goals for the year, just like you did last year, and the year before that, with the same old familiar…
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