Can younger members see themselves?

Nurture young leaders to get more young credit union members

One of the most common long-term strategic challenges facing credit unions is the member aging monster. It’s a topic we’ve covered quite a bit right here in this very blog. Of course, there’s no one magic bullet for attracting and retaining younger members, but there are a lot of possible ways to give younger members…

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Some ideas for CUs inspired by things that aren’t CUs.

Strategic inspiration to help credit unions mix things up

Have you heard the saying about doing the same thing over and over and expecting different results? There’s a lot of power in good branding, authentic messaging and a creative loan campaign, but sometimes you should be looking elsewhere for inspiration. You might be surprised at how many fresh new ideas you can find when…

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Eight reasons why small CUs have so much value

The big value in small credit unions

Here’s my bold prediction for the near future: small and de novo (new) credit unions will play a key part in revitalizing and re-energizing the entire credit union movement. Small credit unions (or call them “boutique” or “specialty” credit unions if you prefer) obviously have tremendous value to their members. But we’re only just beginning…

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ICYMI (In Case You Missed It)

In Case You Missed It – NACUSO 2023

CUSOs are becoming more and more important to the credit union industry because they focus on solving specific problems. Which is basically what iDiz does. So we headed to Las Vegas for the 2023 NACUSO Network (why does every conference end up in Vegas, anyway?), and here’s what we think you might be interested in,…

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Cooperation should sound familiar to most of you.

Work with me here.

A few years ago I got involved with a local non-profit, because they pulled together and did something positive and real for the community, instead of just talking about it. They bought land in midtown Indy and built a park – complete with a playground, picnic shelter, and baseball field. It’s not a huge park,…

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Let's talk about LOVE, Baby!

Why love needs CU marketing love, too.

When you think about it, credit unions and the whole credit union movement are pure love in action. I’m serious. Sure, the eight cooperative principles use fancier language, but when you get down to it, these core principles of the credit union movement are all just practical ways humans make the world a better place…

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What good is a marketing budget that never changes?

It’s budget season once again. Time to dust off last year’s marketing budget, tweak the product promotions to match what lending wants to focus on this year, push the numbers as much as you think you can get away with, turn it in and hope that it doesn’t get trimmed too far back. Sound about…

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It might be a good time to think proactive, rather than reactive.

Is it time for Credit Unions to go Virtual?

The labor market has had 20 consecutive months of sustained job growth. The unemployment rate has been hovering around a 50-year low. It’s really no wonder that employers are having to boost hourly and salaried pay just to compete for workers. Credit unions are in the same boat. It’s harder-than-ever to find new, qualified personnel.…

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Get real with financial education, and you’re going to see real results.

We need Financial Education for those not-so-happy times

When members come to your credit union for a mortgage or a car loan, it often feels amazing. Helping someone start a retirement account feels smart and safe. But there are a lot of life events that don’t give us those warm-fuzzies. If you spend any time on the r/personalfinance subreddit, you’ll see a lot…

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Compliance and Marketing can and should be BFFs

Compliance needs marketing love, too

Wait, isn’t that weird? Aren’t Compliance Officers the credit union marketing buzzkills? I mean, every time we come up with a brilliant marketing idea, those mean ol’ meanies want to cover it in fine print, or just take all the fun out of it. Aren’t we natural enemies? Well, no. Here’s why Compliance and Marketing…

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