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Mapping member minds for better CU website navigation

Your credit union website’s navigation has to match your members’ mental maps so they can easily find their way around your website. The “right” answers can vary quite a bit between credit unions, but overall it’s well worth spending time, thought, and testing to make sure people who aren’t credit union employees can find their…

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Credit Union Website Best Practices #2: Simplicity

Welcome to a new series from iDiz, Inc., “Credit Union Website Best Practices” where we’ll share up to the minute details of what we’ve learned and what we’re still learning about building credit union websites.  Credit union websites are about utility, not entertainment – people visit your site to solve a problem, get information, or…

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