Everything's weird now.
We get it. And we can help.
Make the most of the deposit surge.
What we're hearing most from our clients is deposits are up and mortgages are massive, but consumer lending is slow to recover. Consumer loans are every CU's bread and butter, but the same old same old is toast. You're going to need innovation in loan products and loan marketing to put that surge to work.
Communicate, communicate, communicate
Your members need information and guidance they can count on. Make sure you keep them educated and up to the minute on your website and on social media. Members new to your online services will need assistance. We can help with strategy, content, and website upgrades, from blog posts to explainer videos.
Ramp up your website
It's time to turn your website into a virus fighter. Your credit union's website is now the primary point of contact with your members. We have a broad range of web development capabilities to help ensure you can respond quickly with the information and services your members need, on all devices, and accessible to every member.
Move paper processes online
Paper forms and in-person processes are no longer an option. We have an array of options for quickly implementing secure forms, online chat, and other online process replacements.
Start thinking about your recovery strategy
No one knows what's next. As the crisis passes, it's certain that credit unions will be absolutely crucial to the recovery. As you start to consider the recovery phase, you'll need a broader perspective. We have decades of experience helping credit unions of all sizes navigate every kind of challenge.
Get in touch. We're here to help!
As the world copes with an unprecedented crisis, credit unions have an incredibly important role to play. We're honored to support you in every way we can.