Posts by Sam Dicken
Boats Aren’t Motorcycles
As a marketer, you can slap an image of a car or a house on your ad for an auto loan or a home loan and most people will get it. But what if you want to offer loans for boats, RVs, ATVs and UTVs, electric bikes, snowmobiles or jet skis? And what do you…
Read MoreWebsite accessibility and translation go hand-in-hand
For some people, website translation (and other forms of web accessibility) seem like more of a compliance issue than anything else. They only want to do what’s necessary to avoid any accusations or complications, and no more. Once done, the translations and other changes will likely sit there. They’ll be untouched by future updates, because…
Read MoreWhy clarity is King for marketing to English language learners
Many a Marketing 101 student in has heard the tales of the Chevy Nova and Colgate. In these stories, a lack of diversity or language research led to embarrassment and abysmal sales in Latin American markets. A great first lesson in international marketing, or marketing to English language learners, right? Well, it turns out that…
Read MoreThe Gig Economy and how credit unions can help
As a millennial it’s weird that I get to say this, but here it goes: the economy and the workforce don’t work the same way they used to. A significant portion of adults are now a part of the Gig Economy and we’re seeing a decline in full-time, salaried positions with benefits as we navigate…
Read MoreWhat your credit union needs to know about Facebook
If your credit union has been just kind of existing on Facebook, here’s how to turn your page into a Facebook engagement phenomenon.
Read MoreWhat young people actually want (part 2)
A few weeks ago I started asking the young people I know about the things they want from a financial institution. I received a flood of opinions and wrote up some of their main ideas, but now it’s time to get specific: Credit unions have an awareness problem, particularly with young people. Credit unions and…
Read MoreWhat young people actually want (part 1)
If you don’t want to talk to young people, I get it. Their memes are confusing and their fashion choices can be scary. But you can’t grow younger if you aren’t really sure what these folks want. The good news is that I went out and talked to the youths for you, and they had…
Read MoreSpeaking Spanish is my superpower
You wouldn’t know it from my current curmudgeonly outlook, but I was not a particularly shy kid. To hear my family tell it, I could have held a conversation with a brick wall as long as it nodded in the right places. I had this deep-seated need to make friends and be liked. I wanted…
Read MoreGood iDiz (v5): Security CU
Last month we realized everyone would appreciate hearing a little more good news, so we’re continuing our pleasant positivity publications with a look at the good people over at Security Credit Union! They’ve got community spirit AND holiday spirit! Security CU literally walks the walk These peppy pedestrians were recognized back in November for their…
Read More3 millennial misconceptions that I’m going to kill, right now
There are a lot of think pieces, blog posts and even news articles out there about millennials and how different we are. Some are more successful than others, but an unfortunate number of them are just plain wrong. I call these millennial misconceptions, mostly for the alliteration. But why do people seem to care about…
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