Posts by Sam Dicken
3 ways to get BIG results from your tiny social media budget
It seems like budget is the Achilles’ heel of social media managers, regardless of industry. In my experience, this is equally true at credit unions. The reality is that your social media budget has to compete with the rest of your marketing goals, and might get ignored as a result. The good news is that…
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5 ways to get better social media results next year
We all know the way social media goes. In January you pull out your brand new social media strategy, you know, the one you were so excited to implement. You’re certain that this is the year… Then it’s suddenly April, and things have gotten so busy. As the year goes on, you tend to fall back…
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Have you thanked your website lately?
Right around Thanksgiving there’s a lot of talk about what people are thankful for. The old standbys like Love, Family and Good Fortune are all well and good, but there’s something that a lot of credit union marketers might have forgotten to show their appreciation for. What I mean is, your website does a lot…
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5 tips to make video content your members will vibe with
Being in the marketing department means you know how to do video content, right? I mean, those kids on TikTok do it, so how hard can it be? Well, it’s true that it’s easier than ever to make content. But having access doesn’t necessarily mean it’s easy. Those TikTok content creators? They make these little…
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Let’s get unapologetically, radically transparent
No, I don’t mean transparent as in “invisible” or “see-through,” and I certainly don’t mean “difficult-to-find.” The word transparency could refer to a lot of things inside a credit union, but for our purposes we just have to ask one question: Do people know how a credit union works? We know that people see “credit…
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We need Financial Education for those not-so-happy times
When members come to your credit union for a mortgage or a car loan, it often feels amazing. Helping someone start a retirement account feels smart and safe. But there are a lot of life events that don’t give us those warm-fuzzies. If you spend any time on the r/personalfinance subreddit, you’ll see a lot…
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Do you have website blindness?
Is your website actually usable, or are you just used to it? If you’re working with your website frequently or even daily, you might feel like your website is truly, actually user-friendly. But the problem is, you’re too close to it. You might have website blindness. It’s easy for you to navigate a website when…
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3 questions to help you maximize your social media marketing
A lot of people are treating social media marketing exactly like every other type of marketing. They think that if they put an ad on a social media platform, people will just show up. “If you build it, they will come” and all that. But you’re not Kevin Costner, and this ain’t your granny’s marketing.…
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Don’t be like an airline
You might not think that an airline has a lot in common with a credit union. But when you think about it, people come to both airlines and CUs because they want to do something else. No one I know rides commercial airlines or takes out loans because they enjoy doing those things. Both airlines…
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A second look at CU science fiction
Many years ago we wrote a post called “Credit Union Science Fiction” as an attempt at looking into the future. It was a fun, funky mental exercise that let us flex those precognitive muscles a little bit. After all, making predictions and planning for the future is an important part of every marketing strategy. We…
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