Posts by Sam Dicken
3 superpowers of the Friendly Neighborhood Credit Union
When you think of ‘credit unions’, you might not immediately think of ‘superheroes.’ It might be difficult to imagine a superhero that would convincingly represent something like a credit union. People tend to be interested in superheroes that defeat supervillains and repel alien invasions, not ones that save people from high interest rates. But why…
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Strategic inspiration to help credit unions mix things up
Have you heard the saying about doing the same thing over and over and expecting different results? There’s a lot of power in good branding, authentic messaging and a creative loan campaign, but sometimes you should be looking elsewhere for inspiration. You might be surprised at how many fresh new ideas you can find when…
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3 ways to earn your members’ trust
There’s an old saying, “May you live in interesting times,” which supposedly refers back to an old curse. If you’ve not heard of it before, the gist is that it’s better to live in a “boring” time of peace and prosperity instead of an “interesting” time of conflict and change. And when it comes to…
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Is AI going to steal my job?
According to the internet, ChatGPT is the newest hot-topic artificial intelligence that’s apparently going to steal my job and take over the world! ARGH! I wanted to know more about this scourge upon humanity, so I turned to every millennial’s secret work weapon: Looking it up on Google. Despite the doomsayers, ChatGPT is just a…
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3 ways to get BIG results from your tiny social media budget
It seems like budget is the Achilles’ heel of social media managers, regardless of industry. In my experience, this is equally true at credit unions. The reality is that your social media budget has to compete with the rest of your marketing goals, and might get ignored as a result. The good news is that…
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5 ways to get better social media results next year
We all know the way social media goes. In January you pull out your brand new social media strategy, you know, the one you were so excited to implement. You’re certain that this is the year… Then it’s suddenly April, and things have gotten so busy. As the year goes on, you tend to fall back…
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Have you thanked your website lately?
Right around Thanksgiving there’s a lot of talk about what people are thankful for. The old standbys like Love, Family and Good Fortune are all well and good, but there’s something that a lot of credit union marketers might have forgotten to show their appreciation for. What I mean is, your website does a lot…
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5 tips to make video content your members will vibe with
Being in the marketing department means you know how to do video content, right? I mean, those kids on TikTok do it, so how hard can it be? Well, it’s true that it’s easier than ever to make content. But having access doesn’t necessarily mean it’s easy. Those TikTok content creators? They make these little…
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Let’s get unapologetically, radically transparent
No, I don’t mean transparent as in “invisible” or “see-through,” and I certainly don’t mean “difficult-to-find.” The word transparency could refer to a lot of things inside a credit union, but for our purposes we just have to ask one question: Do people know how a credit union works? We know that people see “credit…
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We need Financial Education for those not-so-happy times
When members come to your credit union for a mortgage or a car loan, it often feels amazing. Helping someone start a retirement account feels smart and safe. But there are a lot of life events that don’t give us those warm-fuzzies. If you spend any time on the r/personalfinance subreddit, you’ll see a lot…
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