put down the margarita, roll up your sleeves, and take these next steps to get the most out of your website

A great web site is a process, not a project

Your new, fantabulous, mobile-friendly website is launched, the accolades are pouring in, and your CEO is beaming like a proud parent. Time to relax with a few margaritas, declare victory, and move on to something else, right? Wellllll… sort of. With a brochure or newspaper ad, you know there’s an end point. Once the ink…

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Having the right team on your side is more important than buzzword bingo

Five things no one will tell you about web site security

Security sells, so there’s no shortage of security advice, products, and scares out there. I’ve noticed that most articles on the topic of web site security seem to leave out a few important points as they clamor for clicks. So here are five things no one will tell you about website security: Having the right team…

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Don't neglect the human basics of security just because it's not a transaction system.

DDoS and web site security: what CU marketers need to know

We’ve had some questions from clients about DDoS attacks on credit union web sites, what they mean to their website’s security. Here’s what CU marketers need to know: What does DDoS mean? In a Denial of Service (DoS) attack, a malicious hacker or group of hackers attempts to overwhelm a web server with a huge…

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your credit union's domain names are valuable brand assets

Squatter’s rights

Have you ever let a domain name registration expire without renewing, only to find it’s been turned into an ad farm? Congratulations — you’ve just found a domain name squatter! Domain name squatters (they prefer the terms “investors” or “domainers”) often grab domain names after they are dropped in hopes that the original owners will want…

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it's worth taking a moment to think about the technology that keeps your corner of the internet alive.

Master of your domain names

Millions of web sites vanished one day when GoDaddy, the world’s largest domain name registrar and web host, went down for several hours. At first, an anonymous black hat hacker (or group of hackers) tried to take responsibility, but on Tuesday the company issued a statement that the outage was caused by “a series of…

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multitaskers are worse at multitasking than people who normally don't multitask

When consumers have the attention span of a goldfish

“The average attention span of an adult is 20 minutes.” – Brad Vander Zanden, University of Tennessee “On the Internet, the average attention span is three to five minutes.”– Steven Hirsch, co-chairman, Vivid Entertainment “The addictive nature of Web browsing can leave you with an attention span of nine seconds, the same as a goldfish.”…

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a good excuse to unfriend that worthless brother-in-law

Can Facebook friends affect your credit?

You may not pay much attention to what your social media friends are posting, but creditors are. If your settings are “public”, what you are discussing is available to companies that want to sell their products – that includes banks, credit unions, and credit companies. According to an article by Erica Sandberg, creditors are starting…

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How do you measure the success of a credit union website?

How does your web site measure up?

How do you measure the success of a credit union website, and how do you justify spending money on it? We’ve had some interesting discussions lately on metrics for CU sites, and here are the points raised: One key is to remember that to members, your site is a tool – not an entertainment destination or…

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Young adults are different. Probably more different than you expect.

Those Crazy Kids

You’ve probably seen a few thousand articles about all the ways the internet and social media are going to change marketing forever. We are certainly facing a fundamental shift in marketing, but it’s not particularly tied to a certain technology — it’s tied more to some profound differences in generations. Database marketing got its start…

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