Posts by Brian Wringer
What credit unions can do when the aliens land
Let’s face it – “disaster planning” is kind of, well, depressing. The last few decades have been a little too full of “once in a lifetime” events. So how can a CU marketer stay flexible, stay loose, and plan for the unplanned? Aliens, that’s how. No, seriously. Aliens. Bear with me — there are some…
Read MoreCompliance needs marketing love, too
Wait, isn’t that weird? Aren’t Compliance Officers the credit union marketing buzzkills? I mean, every time we come up with a brilliant marketing idea, those mean ol’ meanies want to cover it in fine print, or just take all the fun out of it. Aren’t we natural enemies? Well, no. Here’s why Compliance and Marketing…
Read MoreMake your CU website pay: getting to know your members
Your credit union’s website isn’t just a glowing brochure; it should be the hub of your marketing, an engine for growth, and a no-brainer investment, that makes a big difference in the bottom line. But how do you actually make that happen? This is the first post in a “Make your CU website pay” series…
Read MoreHuge credit union opportunities in the news
Here’s a recap of a few recent news stories that also set off that little light in my brain labeled “You know, credit unions have opportunities to really think big here”. Closing the Black homeownership gap Ponder a statistic from this article from SWBC: “In 2021, Black homeownership rates were at 44%, while 74% of…
Read MoreMission is your credit union’s not-so-secret weapon
“Why are you here?” It’s a small question. And it’s a big question, too – the biggest, really. The answer, and more importantly the truth of that answer, will determine whether a credit union thrives and survives. “No, why are you really here?” We’re not talking about a slogan, a tag line, or the boring,…
Read MoreWhat GA4 means to CUs
If you deal with your credit union’s website Analytics, you’ve probably heard some buzz about Google Analytics 4, known as “GA4” by all the cool kids. GA4 is certainly an improvement over the older versions of Google Analytics in many ways, but it is very different. Here are some of the things credit unions need…
Read MoreFinally, a little clarity on credit union website Accessibility and ADA compliance
The US Department of Justice (DOJ) recently released their guidance on how the Americans with Disabilities Act (ADA) applies to websites. Despite thousands of lawsuits from ADA trolls, the issue muddled along for years without “official” clarification on the actual rules of the road. This article from NAFCU’s Compliance Blog is a great summary of…
Read MoreFive Ways You’re Losing Car Loans
I don’t need a crystal ball to predict that your credit union needs to make more loans. And of course that means good ol’ auto loans, mostly used car loans. Free of charge, we’ll share five things you’re probably doing wrong with your car loan products, your member experience, and your auto loan marketing (just…
Read MoreCUDE training and my credit union adventure
I’m an avid motorcyclist, and like anything involving high level skill, part of the fun is constant improvement. Whether I’m riding the same old seven miles to the office, romping through the curvy roads in southern Indiana and Kentucky, or seeking out the most primitive dirt roads I can find, there’s something to learn from…
Read MoreSoft impacts and hard numbers
You’ve probably seen this quote from Maya Angelou: “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou It’s a simple, but powerful truth. And it’s why credit unions at their best pay careful attention to those “soft…
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